Items We Accept

• Clean, laundered, undamaged, unstained clothing
• Stained, worn clothing – bag and mark ‘recycle’
• Working electronics
• Working, undamaged, complete toys
• Clean, unbroken tableware
• Clean, unbroken cookware
• Clean bedsheets
• Artwork
• Hardware
• Unbroken knick-knacks, decorations

Condition of received items impacts our ability to generate funds. Dirty or broken items create a burden, which causes a loss in our process.

Items We Do Not Accept

While we appreciate your donation, anything that is damaged or stained (except textiles) is not accepted. We do not have the means to clean or repair most items. We do not take in items that do not sell in our store.

General Guidelines

• items missing parts or broken
• anything with tobacco odor or pet hair
• items that are unsafe or recalled
• hazardous waste (used paint, pesticides, herbicides, etc.)
• other items as posted at the door or as directed by intake staff or management

Electronics / Appliances / Electrical

• televisions, stands
• vacuum cleaners
• appliances with refrigerant (ice makers, refrigerators, dehumidifiers)
• fluorescent light bulbs
• computer monitors
• printers (inkjet, laser, copiers, etc.)
• ungrounded (2-prong) power tools
• motorized wheel chairs

Bedroom

• bed pillows
• beds (bunk beds, cribs, headboards, toddler beds, etc.)
• used/worn/dirty slippers
• mattresses (also box springs, platforms, etc.)
• bed rails
• wire hangers
• broken electric blankets
• garment bags

Floor and Window Coverings / Furniture

• curtain rods
• rubber-backed or stained rugs
• stained or worn couch pillows
• horizontal or vertical blinds
• damaged or stained furniture

Children’s Items / Toys

• bicycle and sports helmets
• infant & toddler products (bath seats, bed rails, car seats, play yards, walkers, bouncers, swings, etc.)
• hazardous or recalled toys (magnets, broken, etc.)
• bean-bag chairs
• children’s furniture

Books / Movies / Media

• VHS and Beta video tapes
• encyclopedias

Kitchen

• broken laundry baskets
• chipped or broken glassware or ceramics
• disposable storage containers

Large Items

• lawn mowers
• pianos and organs
• large exercise equipment (barbells, benches, machines, etc.)

All clothing is accepted; stained or worn clothing can be recycled at our location.
We have limited and costly refuse disposal. Please be considerate and do not donate items that cannot be sold.

Prepare Your Donation

Do not donate items that can not be sold in our store. This includes broken or damaged items, items that have been recalled or are unsafe, and items we currently do not accept (see list above).

Place clothing to be recycled in a separate container from the clean, saleable clothing. Mark the container ‘to recycle’. Remove any masking tape or thrift sale stickers (masking tape often leaves residue or damages clothing on removal and prevents resale). Remove clothing from hangers. We do accept some hangers for resale.

Pack breakable items separate from items of clothing. Not doing so creates a hazard for our staff when items break.

Do not pack items so that they become too heavy for our staff to handle.

Please tie bags with removable knots. This allows quick opening of bags, as well as allows the bag to be reused instead of disposed of.

If you are in need of packing boxes, we often will have some available. Inquire at the donation door.

Pack boxes so they can be stacked. We are often overwhelmed by donations, and they need to be stored safely.

Arriving at the Door

Enter our driveway and proceed to the donation door. Please park your vehicle far enough ahead so your vehicle’s cargo area is forward of our door.

If another vehicle is already being unloaded or loaded, please be patient and give our volunteers and staff time to safely stage items before turning their attention to your donation.

One of our staff should notice your arrival and come out to assist you. If we do not notice, you may enter and inquire.

Our volunteer and staff levels frequently change in number, so please be patient.

Please be aware our staff may not accept your donation. This may be due to fast and frequently changing warehouse space conditions, not saleable at the time, condition or type of items, safety issues, or other factors.

Calling ahead to inquire that we may take an item is no guarantee that it will be accepted when it arrives at our donation door. We appreciate your understanding. Be prepared to have a ‘backup plan.’